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Shipping & Returns

shipment

Delivery costs

We ship items by EMS and DHL for most countries in the world, is our courier DHL. Most orders Check-stock items begin the order as soon as your online purchase is completed.

delivery

Our goal is to all orders within 7-10 days after receipt receive care. In the unlikely event that this is not possible, for example ordered goods is not in stock, we will contact you to advise you of the likely delay by e-mail. We offer international express delivery worldwide, with an online tracking number and need a signature.

As a rule, we will need 1-2 business days to process your order and arrange the shipment. Your order will be shipped the next day, or has undergone after the payment on the 2nd day. During rush hour, please leave 3-4 days for us to process your order and ship it out. Normally you can receive your order within 6-9 working days in total.

Please note that any delivery times are given on our website or given only by staff estimates customer. We will do our utmost to ensure that you get the parcel in time but we are not responsible for delays in delivery, which may be affected by the conveyor, the delivery destination, weather, holidays or wrong / insufficient delivery mandated information, responsible.

Track Your Order

We strongly advise us so that you have received a confirmation of your order by us on your mailing list. And you think, because your SPAM / Junk folder, if you receive no response within 3 days. Once your product has been sent, the online tracking number and link will be sent to you via e-mail, and is valid for travel within 48 hours after you receive the email.

return

Your satisfaction is what we strive for. We offer a comprehensive return policy to you. Before you want to return goods, please contact us through our store is the first store of the problem you have to discuss.

Customer is responsible for shipping charges for returned item and a 15% administrative fee will be deducted from the refund, so please contact us with your questions and comments to your order. The refund will be placed back on your credit card account within 5-10 days of receiving.

Exchange Forget write the NR and the reason for the return on the packaging. You can mix items within 10 days return back since receipt of the goods, and for that, you can get an e-mail to our shop Store return address. They must be returned in their original packaging, and we are happy to refund or exchange.

note

Shipping is not refundable. 15% of the processing fee will be deducted from the refund. Return may takes one to two weeks to process and at least one billing cycle for the credit to your account.If questions about the shipment of your order, please contact us.

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